Resume

IT professional with 15+ years of experience in supporting business-critical systems and services. Proven track record of exceeding customer expectations and delivering innovative solutions.

Technical Expertise:
• Windows Server 2003, 2008R2, 2012R2,2016,2019,2022
• Active Directory, GPO’s, Failover Cluster, IIS, DNS, DHCP,RADIUS
• Microsoft Exchange Server 2003, 2007, 2010, 2013,2016
• Microsoft Sharepoint Server 2013,2016
• Microsoft System Center Virtual Machine Manager 2016
• Microsoft Hyper-V Cluster
• Windows 2000, XP, Vista, Windows 7, Windows 8/8.1,10,11
• VMWare ESXi 4.0, 5.1, 5,5,6.0,6.5,6.7,7.0,8.0
• VMware vRealize Automation
• Linux Server Administration
• Fortinet Firewall Management
• Switching and Routing
• HPE Proliant Blade/ML/DL/SL/and Apollo Service and Solution
• HPE MSA, StoreVirtual, and 3 PAR Service and Solution
• HPE MSL Tape Drives and DataProtector
• Server, Storage, Network and desktop hardware, software and application support
• Microsoft 365 Administration
• Google G Suite Administration
• Microsoft Azure, AWS Cloud Administration

Skilled in IT infrastructure architecture and design, review and creation of HLDs/LLDs/detailed design documentation, project management, and exceptional timekeeping. Excellent communication skills to both technical and non-technical audiences. Passionate about helping others learn and grow.

General key skills include prioritizing tasks, problem-solving, task management under pressure, time management, attention to detail, supporting users (remotely or locally), and the ability to remain calm and diligent during a crisis.